RWL Newsletter #39
Greetings from a sort-of-sunny Durham! Spring may actually be deciding to begin here. Hard to believe there are only a few weeks left to the Spring semester here at UNH. Above is a picture I took of my students in my organizational behavior class. Shayna and Logan were presenting on "listening" for the interpersonal portion of our course, so they had everyone play that classic elementary school game Telephone. One thing the students have been really good at is integrating activities into the lessons they developed. Something like Telephone is simple but effective for demonstrating communication.
Let me communicate to you a few tidbits for your consideration...
(OK - that was bad - but here they are anyway!)
Read
What: from the HBR, How to Really Listen to Your Employees, by Sara Stibitz
https://hbr.org/2015/01/how-to-really-listen-to-your-employees
Why: As mentioned above, Shayna and Logan presented Listening for our organizational behavior class this week. This was one of the articles they shared with the group to prepare for the class. I really liked the mini-cases at the end of the article. When I ask executives if they could go back in time and talk to their younger selves what would they tell themselves, it is very frequently, learn to listen. As the saying goes, we have two ears and one mouth, and we should act in that proportion.
Watch
What: TED Talk, How Do We Heal Medicine, with Atul Gawande
https://www.ted.com/talks/atul_gawande_how_do_we_heal_medicine
Why: Erin and Jason also shared this video in class on Monday during their presentation about the cultural divide between providers and administrators. As usual, Gawande is brilliant, saying we needed medicine to be more like a pit crew and less like a cowboy. Except cowboys are more like pit crews now, too!
Listen
What: Health Leader Forge interview with Dr. Skip Homicz, DDS, Director of Dental Services at Families First
http://healthleaderforge.blogspot.com/2017/04/dr-skip-homicz-dds-fagd-dental-director.html
Why: Families First is an FQHC in nearby Portsmouth, NH. They were an early adopter of integrating dental services into primary care. After a career in private dentistry, Dr. Homicz started the dental services at Families First as a volunteer. He's got some great stories and the contrast between is private practice and his services now is fascinating. This podcast interview is also my first time turning the mic over to a student guest host. Sameer Panesar has been helping me over the last year with the podcast. He is graduating this spring with the hope of going to dental school next year. When he brought up Dr. Homicz as a possible guest, I said we should definitely have him on the podcast, and you should do the interview! Sameer did a great job and as a result I'll be continuing to invite students to be guest hosts in the future.
That's it for this week!
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I'd love to hear what you think of these suggestions, and I'd love to get suggestions from you. Feel free to drop me a line by e-mail, or you can tweet to me at @bonicatalent .
Thanks for reading and see you next week!
Mark
Mark J. Bonica, Ph.D., MBA, MS
Assistant Professor
Department of Health Management and Policy
University of New Hampshire
(603) 862-0598
mark.bonica@unh.edu
Health Leader Forge Podcast: http://healthleaderforge.org
Twitter: @bonicatalent
"I know of no more encouraging fact than the unquestionable ability of man to elevate his life by a conscious endeavor." - Henry David Thoreau