RWL Newsletter #113
Greetings from the University of New Hampshire! I returned last night from the American College of Healthcare Executives 2019 Congress in Chicago where I had the good fortune to give a presentation based on a leadership model I and two co-authors developed from Health Leader Forge interviews. I’ve included my presentation as this week’s “watch” contribution if you are interested. I’ll talk more about it below.
This was my second Congress, and I had such a wonderful time catching up with former students and former colleagues from my Army days (picture above). It felt like walking on to the set of Cheers “where everybody knows your name / and they’re always glad you came”. It was nice to feel competent, because as an assistant professor, I spend so much of my time feeling like an imposter. Of course, one always has to move forward in life, because as Billy Joel reminds us, “Then the king and the queen went / Back to the green / But you can never go back / There again”. It was also fun to introduce some of my former Army colleagues to my current colleagues from NNEAHE, and that felt a bit like crossing the streams from Ghost Busters.
So, with those pop culture references, I turn you over to this week’s leadership links.
Read
What: The Denver Post, Telemedicine’s challenge: Getting patients to click the app
https://www.denverpost.com/2019/02/17/telemedicine-virtual-doctor-visits/
Why: We’re developing a center for telehealth here at UNH, and I just finished teaching into our second iteration of our introduction to telehealth course. This is a short article considering some of the challenges of telehealth adoption. In the 80’s we saw the migration of care from inpatient to outpatient, and I think with similar effect, we are going to see the migration of care from outpatient to telemedicine - at least for many of the normal outpatient functions we see today. Telemedicine is going transform patient-facing functions, like primary care, but it is also going to transform the business to business side as well, which is something I talked about in my podcast a while back.
Watch
What: Learned the Hard Way: A Model of Executive Leadership Competencies
https://youtu.be/B1EUDRPV4R8
Why: As I mentioned above, this video is based on my presentation at ACHE this past week. I recorded the audio using my iPhone, so it is not the best quality, but I think it is sufficient. I’ve inserted the slides at the appropriate points so you have the flow. I had a lot of fun working with Chris and Mark on this project, drawing on all the interviews I had done, and converting that data into new knowledge. What is fun about this approach is we start with mistakes leaders admit to have made, and then we turn those mistakes into strengths. I hope you enjoy it - let me know what you think!
Listen
What: McKinsey Quarterly, Strategy’s strategist: An interview with Richard Rumelt
Why: An interview with one of the founders of the field of business strategy, this is an interesting exploration of what is actually meant by strategy, and how most businesses aren’t actually doing strategy. From the podcast transcript: “Most corporate strategic plans have little to do with strategy. They are simply three-year or five-year rolling resource budgets and some sort of market share projection. Calling this strategic planning creates false expectations that the exercise will somehow produce a coherent strategy.” Interesting throughout.
Thanks for reading and see you next week! If you come across any interesting stories, won't you send them my way? I'd love to hear what you think of these suggestions, and I'd love to get suggestions from you. Feel free to drop me a line by e-mail, or you can tweet to me at @mbonica .
Also, if you find these links interesting, won’t you tell a friend? They can subscribe here: https://tinyletter.com/markbonica
Have a great weekend and do amazing things!
Mark
Mark J. Bonica, Ph.D., MBA, MS
Assistant Professor
Department of Health Management and Policy
University of New Hampshire
(603) 862-0598
mark.bonica@unh.edu
Health Leader Forge Podcast: http://healthleaderforge.org
"I know of no more encouraging fact than the unquestionable ability of man to elevate his life by a conscious endeavor." - Henry David Thoreau